Destination Service Provider

International & Domestic Destination Service Provider (DSP) Services

Crown Worldwide Moving and Storage offers Destination Service Provider services for customers relocating from a different country or a different part of the United States. Services offered include the following: 

1. Orientation

An introduction to the area includes information about the following as required:

• Geography and brief history of California

• Climate and weather patterns

• Transportation: roads, airports, public transportation

• Commute patterns

• Official documentation (social security application and California driver’s licensing)

• California banking

• Housing: types and prices for rental and purchase

• School system including registration and immunization requirements

• Utility sign up

• Health and emergency information

• Travel/vacation possibilities

• Local resources

• Recreation

• Entertainment

• Shopping

The orientation includes a customized folder of resource materials. It is offered as a stand-alone program and is part of our Full Service Home Finding program and Settling In service.

2. Pre-decision Consultation

A telephone or face to face conversation to answer questions those considering a relocation may have. Topics covered as required may be:

• Housing: types and prices for rental and purchase

• School system: public and private

• Transportation and communte patterns

• Information about towns and neighborhoods

This program includes a customized folder of resource materials.

3. Social Security Assistance

L E V E L 1

Explanation of the process of applying for and receiving a social security number. Phone and email support.

L E V E L 2

Includes the explanation as described above and an escorted visit to a social security adminstration office to submit an application

4. Driver’s License Assistance

L E V E L 1

An explanation of the process of applying for and receiving a California driver’s license. Phone and email support

L E V E L 2

Includes the above explanation as described above and an escorted visit to a Department of Motor Vehicles center to take the written driver’s test

5. Lease Signing Assistance

L E V E L 1

Consultation and support with lease review, negotiation and lease signing. Phone and email support

L E V E L 2

Consultation and support as described above and presence at lease signing.

6. Move-In Inspection Assistance

Inspection of property prior to move in. Written report on condition of premises with supporting photographs

7. The Preview Program / Familiarization Touring

• Needs assessment prior to arrival

• Research and preparation of itinerary

• Escorted tour of selected towns, with sample housing. Down towns, residential areas, shopping centers and points of interest included as required.

8. Home Purchase Assistance

• Pre-decision consultation or orientation

• Familiarization touring

• Identification of area or areas suitable for home search

• Research of appropriate schools for any school age children

• Referral to one of our partner realtors

There will be no charge for home purchase assistance should the client use the services of one of our partner realtors and buy a home with his/her assistance. Incentives to retain one of our partner realtors are also available.

9. Full Service Home Finding Program (Rentals)

Up to 3 days of contact time

• Needs assessment prior to arrival

• Orientation - A face to face overview shortly after arrival

• Research of housing according to preference needs and budget

• Identifying housing within the attendance area of appropriate schools for any school aged children (if required)

• Scheduling appointments with property owners or property managers

• Preparation of itinerary

• Up to 2 (6 hour) days of escorted housing tour

• Assistance with lease negotiations and lease signing

• Assistance with the move in inspection

Generally, we can show all the housing available to suit our client’s budget, needs and preferences in two (6 hour) days of touring. The majority of our clients find something they like within this period of time. Additional charges may apply if the basic parameters of the search are changed during the home finding phase and more research and touring time is necessitated due to the new criteria.

10. Escorted Rental Touring

Tours can be two days, one and a half days, one day or one half day.

• Needs assessment prior to arrival

• Research of housing according to preference, needs and budget

• Identifying housing that pertains to appropriate schools for any school age children

• Scheduling appointments with property owners or property managers (if required)

• Preparation of itinerary

• Escorted housing tour to view selected properties

Please note that escorted rental touring does not include orientation, lease signing or move-in inspection assistance.

11. School Assistance

Can include any of the following

• Pre-school research

• Pre-school research and touring

• Public school registration. Phone and email support

• Public school registration. Escorted visit to a school district office

• Information about immunization requirements. Phone and email support

• Escorted housing visit to an immunization clinic

• Private school research

• Private school research and touring

12. Settling In Assistance

Information about and assistance with (as required):

• Needs assessment prior to arrival

• Orientation - A face to face overview shortly after arrival

• Explaining the differences between public and private schools (if required)

• Registering at a public school (including an explanation of required immunizations)

• Identifying appropriate pre-schools/day care for any pre-school children

• Applying for a social security number (escorted visit)

• Getting a California driver’s license (escorted visit)

• Establishing a California bank account (escorted visit)

• Signing up for utilities

• Insurance issues

• Health and emergency information,

• Resources for recreation, entertainment and shopping

13. Departure Services

Information about and assistance with:

• Review of lease and termination letter

• Pre-inspection walk through (to anticipate any problems, advise on cleaning carpets/windows etc.)

• Collection of documents for canceling accounts etc.

• Disconnection of services (utilities and telephone)

• Closing accounts – memberships, credit cards, bank accounts

• Pick up of rental furniture

• Disposal of unwanted items

• Final move out inspection

• Return of security deposit

• Forwarding mail

For pricing information, please contact Tori Ferrante at 510-614-4120, or by email at tori.ferrante@crownwms.com.