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Left to Right: Tom Doyle, President USA;
Robert Menne, Chairman; Robert Bowen, President International |
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In an area where growth is
attained through mergers, buy-outs and downsizing, we're pleased to say that our growth
has been fueled by our customers. We believe the backbone of any business rests on having
superior people who are dedicated to delivering superior service. Our quality commitment
"Give the Customer the best possible service for every job performed" is more
than a motto - it's our livelihood. Our company - and every individual within it - goes
the extra mile ensure total satisfaction with every move we make. In fact, our claims
ratio for household goods ranks among the lowest in the industry. Over the past two decades, we have expanded on our commitment to being one of the industry's most progressive privately held firms. As one of the first full-service moving and storage companies in the United States to be ISO 9002 certified, we've affirmed our progressive spirit and desire for quality service with an unbiased third-party endorsement. We're proud of our growth, but being the biggest isn't our goal - our aim is to be the best. In a time where financial insolvency is commonplace, Crown has always operated from a very secure, unencumbered financial base. This has let us build an efficient, progressive company with the resources to add technology, equipment and experienced staff. We are proud to be celebrating a quarter of a century in business, with a balance sheet that is as stable as our management team. The key to our success in the past is what will continue to satisfy our customers - our ongoing commitment to provide the best possible service for every job performed. |
